Can You Make It Easier To Deal With The DMV?

Why Is It So Hard to Get Processing from the DMV?
So why is it so hard to get processing from the Department of Motor Vehicles? Why do you have to wait so long to get titles, registrations, license plates, driver’s licenses? And why is it so hard to deal with the DMV? Well, it’s not unique to your state. You know, we talk to thousands of people every day, and many people say my state is the worst when it comes to the DMV. Well, think about it before you say that. Think back and see what other states you’re aware of. You probably only know about your state, and it seems bad compared to other interactions you have, maybe dealing with companies or private enterprises.

Government Agencies vs. Private Enterprises
And that’s true. Dealing with any government agency is going to be different than dealing with a private company. But why is it so hard with the DMV? Here’s an article from South Florida: People have to camp out and deal with long lines to get appointments at the DMV. And here’s the reason why. It’s not that the DMV is out to get you. They’re not trying to hurt you. It’s that it’s a very underfunded government agency.

DMV Budget and Prioritization Issues
When it comes to allocating budget money to different organizations, government budget leaders don’t think about, “Hey, let’s give a bunch of money to the DMV.” They figure the DMV makes money from titles and registrations and all their fees. You don’t get a lot of people that are struggling because of the DMV. You get people that are struggling because of other social assistance programs, but not necessarily the DMV. And it’s a kind of “squeaky wheel gets the oil” situation. The DMV doesn’t squeak a lot for more budget.

Impact of Budget Constraints on DMV Services
What happens is when the DMV allocates what their budget’s going to be, what their money’s going to be, they don’t have extra money to give out to employees for more salaries or more hours. So you have lines, and you also get high turnover. Because when you have an organization or an agency or department that doesn’t have a lot of budget, you don’t have a lot of promotions. You don’t have a lot of raises. So people who are good at their job may either go somewhere else, they may go to another agency, they may go to the private sector. So you’re left with very high turnover of people that maybe don’t have the same knowledge.

Common Issues with DMV Information
We get a lot of feedback from our customers and also even when we talk to the DMV. Sometimes what they’ll tell you is actually not correct. It’s not that they’re trying to lie to you or they’re stupid. It’s just that they deal with the most simple, repetitive scenarios of titles and registrations. And when something comes across their desk that’s not standard, not normal, sometimes they have to guess, or sometimes they go by what they think is correct. So expect that to be the case with the DMV.

Challenges in Obtaining Titles and Registrations
Even with something like a duplicate title, many times you have to go in person and sign paperwork and do a lot of jumping through hoops. So we try to make it easy on our website, cartitles.com, to give you all the simpler solutions to getting a title—all the easier ways to get a title. It’s probably going to cost a little more money. It might take you a little longer even. But if you’re not in a big rush and you’d rather have convenience, there are options rather than dealing directly with the DMV that we’re glad to help with.

How to Save Time at the DMV
Or if you do want it done the absolute cheapest way and you’re willing to put up with some aggravation with the DMV, our website will also give you instructions on how to try to make it a little easier. One of the best suggestions we have is: don’t go to the DMV empty-handed. Have all the documents, all the forms already filled out, already prepared. Because sometimes if you go to the DMV without the forms, you wait in line, wait for your appointment, you get to the front of the line, and they say, “Here, you need to fill out these forms. Go over to that desk and fill them out, and then go to the back of the line.” So if you go in with the forms already done, you may save yourself some time at the DMV.

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