First Step to Getting Electronic Car Titles

Introduction to Electronic Titles and Signatures
Well, here’s the first batch of good news from the long process of getting electronic titles and even electronic signatures. Our Coalition of title professionals, called ESTART, had one of their first submissions to a government agency, and this is for the state of Massachusetts.

Massachusetts Registry Initiative
Their registry is considering putting electronic titles and signatures on documents. This first submission from the Coalition included titles from Desa Auto Auctions, Carvana, and other automotive industries. This is support for electronic signature and titling enhancements in Massachusetts.

Collaboration with RMV
This effort is done through their RMV (Registry of Motor Vehicles) and aims to offer vehicles for sale while awaiting a certificate of title and permit authorization to facilitate additional electronic transfers.

Progress in Other States
We have some other initiatives in the works in the state of New York, including electronic liens. Follow along on this channel for updates on the progress of getting to electronic titles and getting rid of the paper bureaucracy.

Benefits of Electronic Titles
Titles getting lost, signatures getting whited out—all these difficulties make titles more bureaucratic. This is the biggest reason many clients have to deal with title problems.

Conclusion
Follow along for updates. It may take a year or two to get some of this through the works, but we’re working very hard to make titling easy for you as a consumer, dealership, auction, or lender. This way, you don’t have to face going to the DMV, dealing with paperwork, or dealing with forms. It can all be done electronically, without the hassle of fighting through all kinds of runaround from your Department of Motor Vehicles.

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Fake VIN Numbers Put On Vehicles

The Importance of VIN Verification
Here’s another way that scammers can sell you a bad vehicle, even if you do your due diligence and check out the VIN number. But it’s also a reason why DMVs sometimes require Vin verifications or inspections—it’s to protect you, not just to give you a hard time.

A Case in Texas
Here’s a case where a person in Texas purchased a vehicle. They checked out the VIN number, ran a background check, did a VIN search and VIN history report, and everything looked okay. But as they found out, the VIN number they were looking at wasn’t the real VIN number for the vehicle. There was a replacement VIN number that was improperly put over the real VIN number.

Multiple VIN locations
On a vehicle, there are at least eight or nine VIN numbers. There’s one on the cow on the dashboard, many on the frame, some hidden, some on the doorpost, some on the inside of the B pillar, etc. They’re all supposed to match. Many times, people just look at the one on the cowl by the dash, but there’s other VIN numbers. A person trying to conceal a vehicle will normally only change the one on the dash because that’s what’s looked at. There’s even some that are hidden that nobody knows about except for police officers. If a car’s stolen and somebody hides all the visible ones, they know where to look to find the hidden ones.

Verifying the VIN number
The OBD plugin for the diagnosis of a vehicle also shows the VIN number, so you want to check that to make sure the computer matches. Otherwise, you could buy a vehicle that you think has a certain VIN number, and really, it’s a stolen car, or even if it’s not stolen, it could be one that’s salvage or parts only or for export only, which means you can’t title it.

Legal Implications of VIN Tampering
Remember, it’s illegal to move VIN numbers from one vehicle to another. So, if you have a vehicle for which, for some reason, the VIN number is no good because it’s salvage or parts only, don’t think you can just get another VIN number and slap it on there. There are very serious federal statutes about VIN tampering that make that a big no-no.

Using Consumer Resources
If you have questions about how to make sure your vehicle has a proper VIN or if the history of that vehicle is eligible for a title, make sure you use our website as a free consumer resource. We’d be glad to provide help and assistance to improve your odds of getting the right kind of vehicle.

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Why Dealers Don’t Give Car Titles

Car dealerships operate under a finance agreement called a floor plan or a floor line. This means that all the cars on a dealer’s lot are usually financed with a line of credit arranged by the dealer to hold their inventory.

Why Title Ownership Matters
When you purchase a vehicle from a car dealer, receiving the title is crucial. However, sometimes dealerships don’t have the title to transfer to you immediately because it’s held by a finance company until the car is paid off.

Potential Issues with Title Transfer
If a dealer doesn’t promptly pay off the car’s financing after selling it to you, the finance company retains the title. This situation can lead to complications, leaving you with a vehicle you paid for but can’t legally own.

Case Study: Dealer’s Default
A recent case illustrates this problem. A dealership sold cars without paying off its line of credit with the lender. As a result, several customers couldn’t obtain titles for their purchased vehicles.

Legal Remedies for Consumers
Consumers facing this dilemma have options. They can negotiate with the finance company, file complaints with the dealer licensing board, or seek a court-ordered title.

Court-Ordered Title
In some cases, courts can intervene to ensure consumers receive titles for vehicles they’ve paid for. By demonstrating proof of purchase and dealer licensing, consumers can compel lenders to release titles.

Case Study: CarMax as a Lender
CarMax, a significant player in the used car market, also serves as a lender for dealers. Dealers can finance cars purchased from CarMax auctions, expanding their inventory without immediate payment.

Dealer Default on CarMax Loans
However, some dealers fail to fulfill their financial obligations to CarMax, resulting in legal disputes and complications for both CarMax and consumers.

Risk of Multiple Floor Plans
Some dealers exacerbate the issue by obtaining financing from multiple sources, further complicating the title transfer process.

Navigating Title Transfer Issues
Consumers facing title transfer issues should seek assistance from local authorities, such as magistrates, courts, or the DMV licensing board. Legal intervention can help resolve these complexities.

Seeking legal guidance
For consumers grappling with title transfer problems, legal consultation can provide guidance on navigating these challenging situations effectively.

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Can I Title An Export Only Vehicle?

What Does “Export Only” Mean? One common inquiry our sales department receives revolves around vehicles labeled with an “export only” title. These vehicles often appear on platforms like Copart or IAA, sparking confusion among buyers. While they may bear the label “clean title export only,” it’s crucial to understand the implications behind this designation.

The Export Only Conundrum Many assume that a “clean title export only” vehicle is in good condition since it carries a clean title. However, the reality is quite different. The “export only” designation indicates that the vehicle can only be utilized for export purposes, not for domestic use. But why label it as “clean title export only”?

Deciphering the Label The distinction is necessary due to regulatory constraints. Customs regulations prohibit the export of salvage or junk vehicles in one piece. Attempting to export such vehicles would result in rejection during inspection. Hence, insurance companies use the “export only” label to facilitate the removal of vehicles from the country’s market.

Navigating the Restrictions While these vehicles may have clean titles, they cannot be titled or registered within the U.S. Every state, including Guam, Puerto Rico, and Washington, D.C., prohibits their registration. Despite appearances, attempting to title such vehicles domestically will lead to rejection by the DMV or similar authorities.

The Pitfalls of Export Only Titles Buyers must be wary of the implications of purchasing vehicles with “export only” titles. Despite aspirations to register them domestically, these vehicles are bound for export only. Attempting otherwise could lead to complications and legal hurdles.

Challenges for Exporters Even for exporters, navigating the export of salvaged or junk vehicles can be arduous. Customs regulations often necessitate dismantling vehicles into component parts for export. This process can be time-consuming and financially burdensome.

Beware of Salvage Titles Even salvage titles may pose challenges for exporters. Despite appearing salvageable, some vehicles may be designated as “parts only” in federal records. Exporters should exercise caution when considering salvage vehicles for export.

Conclusion Understanding the nuances of “export only” titles is essential for both domestic buyers and exporters. While these vehicles may seem appealing, their limitations can lead to significant complications. It’s crucial to thoroughly research and comprehend the implications before engaging in any transaction involving such vehicles.

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How To Bypass Lien Release Roadblocks

Dealing with lean releases from banks
Okay, we’ve said it a million times on our YouTube channel, but remember that lean releases from banks are very, very difficult if you have a vehicle that you’ve paid off and you need to get a title. Sometimes that process can be very overwhelming and bureaucratic. This is an article about a woman who had problems with a bank called Ally, and they also mentioned another bank called Santander. Again, it’s not necessarily about these banks; this extends to a lot of banks.

The Title Dilemma Explained

What happens is that when you have a vehicle that you have a loan on while you’re making payments, your vehicle title looks like it’s being held by the bank, and they don’t give it to you because they don’t want you to sell that vehicle while you’re still making payments on it. They want to make sure that you’re not going to sell it to somebody else and then walk away from your loan. So, they hold your title.

The Title Release Process

Now, when you make your last payment, they stamp it as paid, and they mail you your title. The problem is, with hundreds, thousands, and sometimes millions of vehicles on the road, banks don’t have a very clear way of keeping track of all those titles. Imagine all the file cabinets they have to keep with all these titles in them. So, it can become a little bit unwieldy.

The Hurdles of Obtaining Titles

What happens normally is that when they mail you that title at the end of your loan, they just stamp it paid, mail it to you, and they’re done. However, what they don’t do is remove it from your title record. So, at the DMV or Secretary of State, whatever agency in your state has title records, it’s still going to show a lien even if you paid it off. And this person ran into a lot of difficulty trying to get that from the lender.

The Communication Missteps

One of the mistakes they made, and we’ve talked about it here, is trying to deal with them by phone or by email. You don’t want to do that; you want to do it in writing, by mail. Even if you have to get an envelope and a stamp and send it, you will have much better success.

The Ordeal with Ally Bank

Let’s see what happened to this woman. It starts out with her paying off their 2022 Jeep Compass, and they said that the bank said that they would have a title mailed to them within 10 business days. That deadline passed, and a request would be sent to the title company. The bank is supposed to do this, not a title company.

The Ping Pong of Responsibilities

They called the title company, and the title company bounced them back to Ally. It was like ping pong back and forth, and Ally Bank said there’s nothing it could do other than place another request. So, they bounced it back to the title company. Remember, titles are a government document; they’re not anything a company can print or create on their own. It’s like money; it comes from the government.

The Futility of Phone Communication

After all that time, they still didn’t put the request in. But again, if you look at it, they talked about how they kept calling them, not in writing. Right, the way you want to do this is in writing. If you do it in writing, now there’s documentation. And the other part is that now they do some of the work for them.

The False Assurances

Here’s another fail from this story. The bank told them that their title may be in her account documents online. Well, that’s false. The title is not online. A copy or printout of a title is not good. The only thing you can have is the original.

Seeking Remedies

Ally Bank then told them there’s no further information when the title will be released, and sure, they complained to the Better Business Bureau, and they did some things, but you know, the Better Business Bureau really isn’t any official government agency. They’re just a company that charges members money to become members. That’s how they become accredited. So, there’s not much they can do.

Persistence pays off.

• I still haven’t received their title, and this is March. That’s two months later, right? The problem is that banks aren’t in the business of titles; they’re in the business of loans. At the bottom of the article, it talks about something we’ve mentioned here many times: ask for a release of interest or a letter of non-interest, and then go to the DMV and request a title yourself. That is what you do.
• Don’t ask the bank or title company for a title because they can’t give you one. The title has to come from the DMV. If they have been sent it, it’s because they don’t have it. They may have lost it; they may have never had it. But what they can give you very easily is a letter of non-interest. But even so, you don’t want to ask for it by phone because if you call them up by phone, now somebody has to drop everything and type up that letter.
• If you create that letter of non-interest, the lean release document, and mail it to them with a return envelope, you will have much better success because that way all somebody has to do is sign it, mail it back to you, and you’re done. You don’t have to deal with them; you don’t have to deal with the headache, and your loan is now cleared from your official DMV record, whether you want to sell it or not.

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